Frequently Asked Questions

FAQ Topics

Orders, Payments & Returns

Q How do I make a purchase?
Q How soon will I get my items?
Q What if I need my order by a particular date?
Q How do you send out your post?
Q How will I know my item has been dispatched?
Q What if I miss delivery?
Q I haven’t received my order, what do I do?
Q What are your delivery options?
Q I need to return my item, what do I do?
Q Will my order be subject to VAT?
Q Does your website have credit card security?
Q What payment methods do you accept?
Q Is the information I provide private?